Marketing, Sales & Customer Experience
If you love people, creativity, or storytelling—aviation has a place for you. This path is all about the way we connect with passengers, partners, and the public. From designing airline ads and loyalty programs to creating unforgettable airport moments, your ideas can shape how the world experiences flight.
You don’t need to know every airline or marketing term right now. You just need a desire to serve, communicate, or lead with impact. Whether you're answering questions at the gate or building brand strategy from a laptop—this career path lets your voice fly.
🎨 Aviation Marketing Manager
Creates and leads advertising campaigns, branding, and digital strategy for airlines, airports, or aviation companies.
Typical Salary: $65K–$120K
Pathway: Marketing, Communications, Aviation Business
👥 Customer Experience Specialist (Airline/Airport)
Designs or manages the passenger journey—touchpoints, communication, environment, and emotional satisfaction.
Typical Salary: $45K–$90K
Pathway: Hospitality, Psychology, UX, Customer Relations
💬 Passenger Service Agent
Supports passengers with check-in, boarding, and baggage—frontline interaction at the airport.
Typical Salary: $30K–$55K
Pathway: Entry-level; on-the-job training
🧳 Loyalty Program Manager
Oversees frequent flyer or rewards programs, analyzing user data and driving customer engagement.
Typical Salary: $70K–$110K
Pathway: Marketing, Business Analytics, CRM Systems
💼 Corporate Sales Executive (Charter or Airline)
Manages B2B sales with large companies, securing travel accounts or jet memberships.
Typical Salary: $60K–$130K+
Pathway: Sales, Business Development, Aviation Knowledge
🧠 Inflight Content or Brand Curator
Selects movies, music, and branded experiences passengers see on board; helps define the airline’s “feel.”
Typical Salary: $55K–$100K
Pathway: Media, Branding, Marketing Strategy
🤝 VIP Services Coordinator / Concierge
Handles premium and celebrity passengers, managing everything from customs to transportation with confidentiality.
Typical Salary: $50K–$90K
Pathway: Hospitality, Luxury Services, Communication
📱 Social Media or Content Creator (In-House or Freelance)
Manages a brand’s online presence—storytelling, campaigns, reels, and community.
Typical Salary: $45K–$100K+
Pathway: Digital Marketing, Design, Comms, Aviation Passion